Action Plan · COO
30 · 60 · 90 days — Workforce Scheduling
First 30 days
Foundations- Engage with Walmart operations leadership to baseline current workforce scheduling practices and overtime spend (index: 100).
- Audit deployment of existing workforce management systems (e.g., Kronos) at Walmart distribution centers.
- Establish cross-functional task force (HR, Operations, IT) to review service level performance (base: 95%).
First 60 days
Validate- Pilot advanced scheduling algorithms in one Walmart distribution center to optimize shift allocation.
- Monitor real-time overtime spend and service level metrics; compare against baseline.
- Gather feedback from frontline managers and employees on scheduling usability and impact.
First 90 days
Decide & scale- Expand optimized scheduling pilot to three additional Walmart locations.
- Report reduction in overtime spend (target: index 70) and improvement in service level (target: 98%) to executive team.
- Develop business case for company-wide rollout, quantifying projected annualized savings and operational uplift.