JOURNEY · COO / MFG Plant decision (Querétaro)
Step 1 / 4 · Operational pulse
External signals · impact on AVY
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Plants & Suppliers 360

10 plants on 4 continents · Querétaro & Suzhou are the two high-risk reds

OEE and defect-escape are the operational reds · Impinj (RFID silicon) is the only high-risk single-source — dual-source initiative live
Plant network · 10 sites

Network is balanced across NA, EU, APAC and LatAm — APAC is the largest growth lever (RFID capacity in Bangalore + Bien Hoa)

Bubble size scales with headcount · color indicates plant risk (green = low, amber = med, red = high).
Operational scorecard

OEE and defect-escape are the two operational reds — both trace to Querétaro and Suzhou plants

Metric
Actual
Target
12-month trend
Status
OTIF (On-Time-In-Full)
94.8%
vs 98.0%
AMBER
OEE (top-10 plants)
74.0%
vs 82.0%
RED
First-pass yield
91.2%
vs 94.0%
AMBER
Defect escape rate
0.9%
vs 0.4%
RED
Customer NPS
61
vs 65
AMBER
Safety TRIR
0.42
vs 0.55
GREEN
Energy / unit (index)
92
vs 85
AMBER
Working capital days
68d
vs 58d
RED
Trend = trailing 12 months. Status thresholds: green ≥ target, amber ≥ 90% of target, red < 90%.
Plant network · top 10

Querétaro (Mexico) and Suzhou (China) are the two high-risk plants — OEE < 72%

PlantCountryFunctionOEEUtilHCRisk
Painesville, OH USA Materials/HVC 86% 92% 480 LOW
Greenfield, IN USA Materials core 79% 88% 520 LOW
Querétaro Mexico Adhesives 68% 75% 310 HIGH
Turnhout Belgium Materials/HVC 83% 89% 410 LOW
Łódź Poland Solutions/RFID 81% 94% 690 MED
Suzhou China Solutions 71% 80% 540 HIGH
Bangalore India Solutions/RFID 78% 92% 820 LOW
Vietnam (Bien Hoa) Vietnam Solutions 80% 90% 650 LOW
São Paulo Brazil Materials 75% 82% 280 MED
Soyo Portugal Materials/HVC 84% 88% 230 LOW
Supplier concentration · top 5

Impinj (RFID silicon) is the only high-risk single-source dependency — dual-source initiative live

SupplierCategorySpend%RiskNote
Mondi (paper) Substrate $210M 11% MED EU paper consolidation; locked thru 2027
BASF (adhesives) Adhesives $180M 9% MED Volatility on input costs
Impinj (RFID silicon) RFID $140M 7% HIGH Dual-source initiative in flight
3M release liners Liners $95M 5% MED Competitor relationship
Stora Enso (paper) Substrate $85M 4% LOW Strong sustainability story
Working capital · 12-month trend

Days have been drifting up since Q3 — EU DSO is the principal driver; CFO escalation under way

DSO = Days Sales Outstanding · DIO = Days Inventory Outstanding · DPO = Days Payable Outstanding.